Finisher bin error service check
Action Yes No
Step 1
Check the auto connector end of the printer below the staple finisher.
Is it free of damage?
Go to step 2. Replace the upper
interface cable of the
printer under the
staple finisher.
Step 2
Check the lower interface cable. If damaged, then replace the lower
interface cable. Go to “Stapler/offset stacker lower interface cable
removal” on page 611.
Remove the left cover. Reseat the cable (J15) on the controller PCBA, then
POR the machine.
Does the error remain?
Go to step 3. The problem is solved.
Step 3
Check the path between the sensor (bin full receive) and the sensor (bin
full send).
Is it free of obstructions?
Go to step 4. Clear the obstructions
between the two
sensors. Remove dirt
on the sensor covers.
Make sure the sensor
covers are stable and
properly installed; both
sensors should be
visible when viewed
through the sensor
covers.
Step 4
Open the left cover. Without disconnecting the cables, remove the
controller PCBA to access the sensor underneath. Reseat the cable (J9) on
the controller PCBA and reseat the connector on the sensor end. POR the
machine.
Does the error remain?
Go to step 5. The problem is solved.
Step 5
Check the sensor (bin full receive) and sensor (bin full send). Re-install the
sensors and make sure they are correctly aligned.
Are the sensors free of damage?
Go to step 6. Replace the sensor (bin
full receive) and the
sensor (bin full send).
Go to “Sensor (bin full
receive) removal” on
page 615 and “Sensor
(bin full send)
removal” on page
614.
7463
Diagnostic information
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