Sensor (fuser exit) miscellaneous jam service check
Action Yes No
Step 1
Check the sensor (fuser exit) for proper operation.
a Enter the diagnostic mode.
b Select Base sensor test.
c Observe the line item fuser exit.
Does the display on the control panel change every time the sensing area
of the above sensor is interrupted or blocked?
Go to step 3.Go to step 2.
Step 2
Check the above sensor for proper connection.
Is the above sensor connected properly?
Replace the fuser. See
“Fuser removal” on
page 347.
Reseat the connection.
Step 3
Perform a print test.
Does the problem remain?
Contact the next level
of technical support.
Problem solved.
Fuser ID chip control jam service check
Action Yes No
Step 1
Ensure the fuser is properly installed.
Is the fuser properly installed?
Go to step 2. Reinstall the fuser.
Step 2
Remove the existing fuser, and install a different fuser.
Does the error remain?
Replace the fuser. See
“Fuser removal” on
page 347.
Go to step 3.
Problem solved.
Step 3
Ensure the cable for socket "J27" on the controller board is properly
connected.
Is the above connection properly connected?
Go to step 4. Reseat the connection.
Step 4
Ensure the LVPS connections are properly connected.
Are the above connections properly connected?
Go to step 5. Reseat the
connections.
Step 5
Reset the machine.
Does the error continue?
Replace the LVPS. Go to
“LVPS removal” on
page 403.
Go to step 6.
Problem solved.
7463
Diagnostic information
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