Action Yes No
Step 4
Open the left cover, reseat all connectors on the controller PCBA and then
POR the machine.
Does the error remain?
Replace the controller
PCBA. Go to “Stapler/
offset stacker
controller PCBA
removal” on page
613.
If the error persists,
then replace the staple
finisher assembly. Go
to “Staple finisher/
offset stacker option
removal” on page
595.
The problem is solved.
Symptoms
• “Base printer symptoms” on page 203
• “Network service check” on page 203
• “Dead machine service check” on page 205
• “ADF/scanner symptoms” on page 206
• “ADF media present service check” on page 206
• “ADF not responding service check” on page 207
• “Option tray symptoms” on page 207
• “250/550-sheet media type error service check” on page 208
• “250/550-sheet tray undetected service check” on page 210
• “HCIT incorrect media error service check” on page 211
• “HCIT media type error service check” on page 213
• “HCIT undetected service check” on page 215
• “HCIT media low undetected service check” on page 216
• “Finisher side door error service check” on page 218
• “Mailbox incorrect bin exit service check” on page 220
• “Finisher cartridge error service check ” on page 221
• “Finisher undetected service check” on page 222
• “Finisher bin error service check ” on page 223
• “Finisher door undetected service check ” on page 224
• “Stapler carriage failure service check” on page 225
• “Finisher bin media present error service check” on page 226
7463
Diagnostic information
202
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