Table of contents
Product information.....................................................................................2
Edition notice...............................................................................................2
Notices and safety information..................................................................21
Laser notices............................................................................................................................................21
Safety.......................................................................................................................................................24
Preface.......................................................................................................27
Service manual conventions....................................................................................................................27
Change history.........................................................................................................................................27
General information...................................................................................29
Paper guidelines......................................................................................................................................29
Paper characteristics.........................................................................................................................................29
Selecting paper ................................................................................................................................................. 30
Selecting preprinted forms and letterhead ......................................................................................................31
Using recycled paper and other office papers .................................................................................................. 31
Storing paper ....................................................................................................................................................32
Data security notice.................................................................................................................................33
Tools required for service........................................................................................................................33
Diagnostic information...............................................................................35
Troubleshooting overview.......................................................................................................................35
Performing the initial troubleshooting check ...................................................................................................35
Error code number key .....................................................................................................................................36
Power‑on Reset (POR) sequence.............................................................................................................36
Using Safe Mode.....................................................................................................................................37
Fixing print quality issues........................................................................................................................37
Initial print quality check ..................................................................................................................................38
Fixing base printer print quality issues .............................................................................................................39
Gray background on prints...........................................................................................................................39
Horizontal voids appear on prints ................................................................................................................40
Print irregularities ........................................................................................................................................41
Printer is printing blank pages......................................................................................................................42
Printer is printing solid black pages..............................................................................................................43
Shadow images appear on prints .................................................................................................................43
Skewed print ................................................................................................................................................ 44
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Table of contents
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