Action Yes No
Step 7
Place an undamaged document in the ADF, and perform a ADF test.
Does the error remain?
Replace the ADF
controller PCBA.
Problem solved.
Step 8
Perform a print test using the ADF.
Does the problem remain?
Contact next highest
level of tech support.
Problem solved.
Sensor (ADF 2nd scan) late leaving or not cleared jam service check
Action Yes No
Step 1
Check the media path for contaminates.
Is the media path free of excess media dust and foreign objects such as
paper clips and staples?
Go to step 2. Remove all
contaminates from the
media path.
Step 2
Check the ADF output bin for obstructions.
Is the ADF output bin free from obstructions?
Go to step 3. Remove all
obstructions.
Step 3
Check the sensor (ADF 2nd scan) for proper operation.
a Enter the Diagnostics Menu.
b Touch SCANNER TESTS.
c Touch Sensor Tests.
d Observe the line "sensor (ADF 2nd scan)."
Does the display on the operator panel change every time the sensing
area of the above sensor is interrupted or blocked?
Go to step 4.Go to step 4.
Step 4
Check the sensor (ADF 2nd scan) for proper connection.
Is the above component properly connected?
Replace the sensor
(ADF 2nd scan). Go to
“Interrupt with flag
sensor (ADF 2nd scan)
removal” on page
486.
Replace the
connection.
7463
Diagnostic information
128
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