Printer is printing blank pages
Actions Yes No
Step 1
Check the toner cartridge level.
Is the toner level low?
Replace the toner
cartridge.
Go to step 2.
Step 2
Check the imaging unit for wear or damage.
Is it free of wear or damage?
Go to step 3. Replace the imaging
unit.
Step 3
Check the transfer roller for surface contamination or excessive wear.
Is it free of contamination and wear?
Go to step 4. Replace the transfer
roller.
Step 4
Check the transfer roller left contact spring, located on the transfer roller
left arm, for damage.
Is it free of damage?
Go to step 5. Replace the transfer
roller left arm with
cable. See “Transfer
roller left arm with
cable removal” on
page 338.
Step 5
Reseat the cables on the HVPS.
Does the problem remain?
Replace the HVPS. See
“HVPS removal” on
page 402.
The problem is solved.
Step 6
Reseat the cables J101 (video) and "MIR MTR" on the controller board.
Does the problem remain?
Replace the laser
printhead. See “Laser
printhead removal” on
page 320.
Contact the next level
of support.
7463
Diagnostic information
42
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