Sensor (finisher pass through) jam service check
Action Yes No
Step 1
Check the auto connector end of the printer below the staple finisher.
Is it free of damage?
Go to step 2. Replace the upper
interface cable of the
printer under the
staple finisher.
Step 2
Check the lower interface cable. If damaged, then replace the lower
interface cable. Go to “Stapler/offset stacker lower interface cable
removal” on page 611.
Remove the left cover. Reseat the cable (J15) on the controller PCBA, then
POR the machine.
Does the error remain?
Go to step 3. The problem is solved.
Step 3
Open the rear door and check the sensor (pass through) for proper
operation. Enter Diagnostics Menu and navigate to:
Output bin tests > Sensor test
Does the display on the operator panel change every time the sensing
area of the above sensor is interrupted or blocked?
Go to step 5. Go to step 4.
Step 4
Check the sensor (pass through):
• Make sure the sensor is properly seated
• Check the sensor flag. If damaged, then replace the staple finisher
assembly. Go to “Staple finisher/offset stacker option removal” on
page 595.
Remove the left cover, reseat the connector (J13) on the controller PCBA,
and then POR the machine.
Does the error remain?
Go to step 5. The problem is solved.
Step 5
Open the rear door, and check:
• if the rear door opens and closes properly
• the rollers for damage
Is the above component ok?
Go to step 6. Replace the rear door.
Go to “Stapler/offset
stacker rear door
removal” on page
595
Step 6
Open the left cover and check the feed gears. If damaged, then replace
the staple finisher assembly. Go to “Staple finisher/offset stacker option
removal” on page 595.
Reseat the connector (J3) on the controller PCBA, then POR the machine.
Does the error remain?
Go to step 7. The problem is solved.
7463
Diagnostic information
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