Lexmark MX81 series - Sensor (Narrow Media) Late Arriving Jam Service Check

Action Yes No
Step 7
Perform a print test, and check the main motor assembly for proper
operation.
Is the media properly transported and able to reach the sensor (fuser
exit)?
Go to step 8. Replace the upper
fuser drive motor. See
“Fuser drive motor
removal” on page
388.
Step 8
Perform a print test.
Does the problem remain?
Contact the next
highest level of
technical support.
Problem solved.
Sensor (narrow media) late arriving jam service check
Action Yes No
Step 1
Check the media size setup and tray guides for all media trays.
Does the media size, in use, match the size set for all media trays?
Go to step 2. Replace the media, or
change the media size
setup.
Step 2
Check all the media trays for proper media installation.
Is the media properly installed in all the media trays?
Go to step 3. Remove and properly
reinstall the media.
Step 3
Check the rear door.
Is the rear door free of damage and properly closed?
Go to step 4. Close or replace the
rear door. See “Rear
door removal” on
page 307.
Step 4
Check the fuser unit assembly for damage and life expiration.
Is the above component damaged, or has it exceeded life?
Replace the fuser. See
“Fuser removal” on
page 347.
Go to step 5.
Step 5
Check the sensor (narrow media) for proper operation.
a Enter the diagnostic mode.
b Select Base sensor test.
c Observe the line item input.
Does the display on the operator panel change every time the sensing
area of the above sensor is interrupted or blocked?
Go to step 7.Go to step 6.
Step 6
Check the above sensor for proper connection.
Is the above sensor connected properly?
Replace the fuser. See
“Fuser removal” on
page 347.
Reseat the connection.
7463
Diagnostic information
70