Action Yes No
Step 7
Open the left cover, reseat all connectors on the controller PCBA and then
POR the machine.
Does the error remain?
Replace the controller
PCBA. Go to “Stapler/
offset stacker
controller PCBA
removal” on page
613.
If the error persists,
then replace the staple
finisher. Go to “Staple
finisher/offset stacker
option removal” on
page 595.
The problem is solved.
Sensor (media in stapler) jam service check
Action Yes No
Step 1
Check the auto connector end of the stapler below the staple finisher.
Is it free of damage?
Go to step 2. Replace the upper
interface cable of the
stapler under the
staple finisher.
Step 2
Check the lower interface cable. If damaged, then replace the lower
interface cable. Go to “Stapler/offset stacker lower interface cable
removal” on page 611.
Remove the left cover. Reseat the cable (J15) on the controller PCBA, then
POR the machine.
Does the error remain?
Go to step 3. The problem is solved.
Step 3
Check the sensor flag (media in stapler):
• for damage
• if it moves freely when manually actuated
Is the above component ok?
Go to step 4. Replace the staple
finisher assembly. Go
to “Staple finisher/
offset stacker option
removal” on page
595.
7463
Diagnostic information
201
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