Print irregularities
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Action Yes No
Step 1
a Move the width and length guides in the tray to the correct positions
for the size of the paper loaded in the tray.
b Resend the print job.
Do print irregularities still appear?
Go to step 2. The problem is solved.
Step 2
Check the media condition and load new dry, recommended media.
Re‑print the defective image.
Does the problem remain?
Go to step 3. The problem is solved.
Step 3
Check the toner level.
Is the toner level normal?
Go to step 4. Replace the print
cartridge.
Step 4
Check the laser beam route. Check for debris between the printhead
assembly and the PC drum.
Is the laser beam route free of debris, and the glass window in the
printhead assembly free of contamination?
Go to step 5. Remove debris or clean
the printhead
assembly window.
Step 5
Check the transfer roller for contamination and wear.
Is the above component free of excess wear and contamination?
Go to step 6. Replace the transfer
roller. See “Transfer
roller removal” on
page 342.
Step 6
Check the laser printhead installation.
Is the above component properly installed?
Go to step 7. Replace the laser
printhead removal. See
“Laser printhead
removal” on page
320.
Step 7
Perform a print test.
Does the problem remain?
Contact the next level
of support.
The problem is solved.
7463
Diagnostic information
41
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