Lexmark MX81 series - HCIT Media Low Undetected Service Check

Action Yes No
Step 6
Check the connectors on the controller board. If damaged, then replace
the controller board. See “HCIT controller PCBA removal” on page 547.
Reseat all connectors on the controller board, then POR the machine.
Does the error remain?
Replace the controller
board. Go to “HCIT
controller PCBA
removal” on page
547.
If the error remains,
then go to step 7.
The problem is solved.
Step 7
Replace the tray.
Does the error remain?
Go to step 8. The problem is solved.
Step 8
Replace the drawer.
Does the error remain?
Contact the next level
of support.
The problem is solved.
HCIT media low undetected service check
Action Yes No
Step 1
Remove the media tray from the HCIT option and do the following:
• Remove all media and check the paper guides for damage. Move the
paper guide and verify if it can move freely from one position to
another.
• Check the media size finger flag for damage.
• Check the elevator plate. Manually lower down the elevator plate and
check if it springs back to its original position.
• Check the elevator tension cables if there are problems.
• Check the elevator gears for damage.
• Manually turn the drive gear and check if the other gears engaged to
it will also turn.
• Check if the tray can be inserted properly into the HCIT option.
Are the above components ok?
Go to step 2. Replace the media tray.
Go to “HCIT removal”
on page 537.
7463
Diagnostic information
216