Actions Yes No
Step 9
Check the transfer roller assembly for contamination and wear.
Is the above component free of excess wear and contamination?
Go to step 10. Replace the transfer
roller. See “Transfer
roller removal” on
page 342.
Step 10
a Check the heat belt and hot roller in the fuser.
b Remove the fuser unit assembly.
CAUTION—HOT SURFACE: The inside of the printer might be hot.
To reduce the risk of injury from a hot component, allow the surface to
cool before touching.
Is there contamination or cracks on the heat roll and/or pressure roll?
Replace the fuser. See
“Fuser removal” on
page 347.
Go to step 11.
Step 11
Perform a print test.
Does the problem remain?
Contact your next level
of support.
The problem is solved.
Streaked vertical lines appear on prints
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Actions Yes No
Step 1
Check the transfer roll for contamination or excessive wear.
Is it free of contamination or wear?
Go to step 2. Replace the transfer
roll.
Step 2
Remove the fuser, and check for damage or debris on the rollers and belts.
Is it free of damage and debris?
Replace the fuser.
7463
Diagnostic information
47