Sensor (ADF 2nd scan) never arriving or late arriving jam service check
Action Yes No
Step 1
Check the original document condition.
Is the original document free of paper clips and staples as well as damage
such as creases, tears, holes or excessive wear?
Go to step 2. Remove damaged
original document and
replace with a new
undamaged original
document. Perform an
ADF test. If the problem
remains, go to step 2.
Step 2
Check the media path for contaminates.
Is the media path free of excess media dust and foreign objects such as
paper clips and staples?
Go to step 3. Remove all
contaminates from the
media path.
Step 3
Check the sensor (ADF 2nd scan) for proper operation.
a Enter the Diagnostics Menu.
b Touch SCANNER TESTS.
c Touch Sensor Tests.
d Observe the line "sensor (ADF 2nd scan)."
Does the display on the operator panel change every time the sensing
area of the above sensor is interrupted or blocked?
Go to step 5.Go to step 4.
Step 4
Check the sensor (ADF 2nd scan) for proper connection.
Is the above component properly connected?
Replace the sensor
(ADF 2nd scan). Go to
“Interrupt with flag
sensor (ADF 2nd scan)
removal” on page
486.
Replace the
connection.
Step 5
Check the ADF transport motor for proper operation.
a Enter the Diagnostics Menu.
b Touch TESTS.
c Touch Transport Motor/Deskew Clutch.
d Touch either Motor Forward or Motor backward
e Perform test.
Does the ADF pick motor operate properly?
Go to step 7.Go to step 6.
Step 6
Check the ADF transport motor for proper connection.
Is the above component properly connected?
Replace the ADF rear
side drive parts pack.
Go to “ADF rear side
drive parts pack
removal” on page
472.
Replace the
connection.
7463
Diagnostic information
127
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