Error code Description Action
250.10 The media is late reaching the sensor (input)
within the specified time from the MPF media
tray
See “Sensor (input) never-arriving jam from MPF media tray
service check” on page 90.
250.13 The media is late reaching the sensor (input)
within the specified time from the MPF media
tray
See “Sensor (input) never-arriving jam from MPF media tray
service check” on page 90.
250.14 The media is late reaching the sensor (input)
within the specified time from the MPF media
tray
See “Sensor (input) never-arriving jam from MPF media tray
service check” on page 90.
250.17 The media is late reaching the sensor (input)
within the specified time from the MPF media
tray
See “Sensor (input) never-arriving jam from MPF media tray
service check” on page 90.
250.18 The media is late reaching the sensor (input)
within the specified time from the MPF media
tray
See “Sensor (input) never-arriving jam from MPF media tray
service check” on page 90.
Sensor (input) never-arriving jam from MPF media tray service check
Action Yes No
Step 1
Check the media size setup and tray guides for the MPF tray.
Does the media size, in use, match the size set for the MPF tray?
Go to step 2. Replace the media, or
change the media size
setup.
Step 2
Check the MPF tray for overfilling.
Is the MPF tray overfilled?
Remove any excess
new media.
Go to step 3.
Step 3
Check the media condition in the MPF tray.
Is any of the media in any of the MPF media tray crumpled or damaged?
Replace the damaged
media with new.
Go to step 4.
Step 4
Check the MPF pick roll assembly.
Is the above component free of excess wear and contamination?
Go to step 5. Clean or replace the
MPF pick roller. See
“MPF pick roller
removal” on page
331.
Step 5
Perform a MPF print test and check the MPF pick solenoid for proper
operation.
Does the above component operate properly?
Go to step 6. Replace the MPF pick
solenoid.
7463
Diagnostic information
90
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