Action Yes No
Step 6
Check the aligner assembly for obstructions.
Is the above component free from obstructions?
Go to step 7. Remove obstructions.
Step 7
Check the sensor (input) for proper operation:
a Enter the diagnostic mode
b Select Base sensor test.
c Observe the line item “input”.
Does the display on the operator panel change every time the sensing
area of the above sensor is interrupted or blocked?
Go to step 9. Go to step 8.
Step 8
Check the above sensor for proper connection.
Is the above sensor connected properly?
Replace the Sensor
(input). See “Sensor
(input) removal” on
page 335.
Replace the
connection.
Step 9
Perform a print test and check the MPF feeder lift plate.
Is the media properly picked and advanced out of the MPF feeder lift
plate?
Go to step 10. Replace the MPF
feeder lift plate. See
“MPF feeder lift plate
removal” on page
328.
Step 10
Perform a print test and check the main motor assembly.
Is the media properly transported and able to reach the sensor (input)?
Go to step 11. Replace the main drive
motor. See “Main drive
motor removal” on
page 391.
Step 11
Perform a print test.
Does the problem remain?
Contact the next
highest level of
technical support.
Problem solved.
7463
Diagnostic information
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