Error code Description Action
230.28 The sensor (duplex path) rebounded upon
being released by the trailing edge of the
media
See “Sensor (duplex path) miscellaneous jam service check” on
page 81.
Sensor (duplex path) static jam service check
Action Yes No
Step 1
Check the duplex path for jammed media.
Is the duplex path free from jammed media?
Go to step 2. Remove any jammed
media.
Step 2
Check the sensor (duplex path) for proper operation.
a Enter the diagnostic mode.
b Select duplex tests.
c Select sensor test.
d Observe the line item sensor.
Does the display on the control panel change every time the sensing area
of the above sensor is interrupted or blocked?
Go to step 4.Go to step 3.
Step 3
Check the above sensor for proper connection.
Is the above sensor connected properly?
Replace the sensor
(duplex path). See
“Sensor (duplex path)
removal” on page
378.
Go to step 4.
Reseat the connection.
Go to step 4.
Step 4
Perform a print test.
Does the problem remain?
Contact the next level
of technical support.
Problem solved.
7463
Diagnostic information
77
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