Action Yes No
Step 3
Check the sensor (ADF elevator tray home position) for damage or
detachment.
Is the above sensor properly attached or free from damage?
Go to step 4. Reattach or replace the
ADF rear side drive
parts pack.
Step 4
Check the sensor (ADF elevator tray home position) for proper operation.
a Enter the Diagnostics Menu.
b Touch SCANNER TESTS.
c Touch Sensor Tests.
d See the line item “sensor (ADF elevator tray home position).”
Does the display on the operator panel change every time the sensing
area of the above sensor is interrupted or blocked?
Go to step 5. Replace the ADF rear
side drive parts pack.
Step 5
Check the ADF elevator tray drive motor for proper operation.
a Enter the Diagnostics Menu.
b Touch motorTESTS.
c Touch ADF elevator tray drive motor.
d Perform test.
Does the motor operate properly.
Go to step 6. Replace the ADF rear
side drive parts kit.
Step 6
Place an undamaged document on the ADF elevator tray and perform an
ADF scanner test.
Does the problem remain?
Replace the ADF
controller board. See
“ADF controller card
removal” on page
454.
Problem resolved.
Step 7
Place an undamaged document on the ADF elevator tray and perform a
scanner test.
Does the problem remain?
Replace the controller
board. See “Controller
board removal” on
page 386.
Problem resolved.
7463
Diagnostic information
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