Action Yes No
Step 16
Open the rear cover. Do a feed test, enter Diagnostics Menu and navigate
to:
INPUT TRAY TESTS > Feed Test > Tray [x]
Viewing from the holes at the rear side, observe the pick/feed motor.
Does the feed motor run?
Go to step 17. Replace the media
feeder. Go to “HCIT
media feeder
removal” on page
557.
Step 17
Check the sensor (HCIT roller position) and make sure that it is properly
installed. If damaged, then replace the sensor. Go to “Sensor (pick roll
position) removal” on page 554.
Reseat the sensor connector on the controller PCBA and reseat also on
the other end of the sensor. POR the machine.
Does the error remain?
Go to step 18. The problem is solved.
Step 18
Open the right cover. Reseat the cable attached to the lift motor.
Does the error remain?
Go to step 19. The problem is solved.
Step 19
Open the right cover. Do a feed test, enter Diagnostics mode and navigate
to:
INPUT TRAY TESTS > Feed Test > Tray [x]
Does the lift motor run?
Go to step 20. Replace the lift motor.
Go to “HCIT lift drive
motor removal” on
page 550.
Step 20
Reseat all connectors on the controller PCBA.
Does the error remain?
Replace the controller
PCBA. Go to “HCIT
controller PCBA
removal” on page
547.
The problem is solved.
7463
Diagnostic information
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