Error code Description Action
441.71 Diverter failed to leave its home position on the
output option 3/mailbox
1 POR the printer.
2 Reseat all the installed output options on the
printer.
3 Clear obstructions along the paper path.
4 Make sure that the sensors (pass through) are
free from obstructions.
5 Close the rear door properly.
If the problem remains, then go to “Mailbox diverter
jam service check” on page 190.
441.72 Diverter failed to reach its home position on the
output option 3/mailbox
451.01 Media remains detected by the finisher/offset stacker
sensor (pass through) after power on.
1 POR the printer.
2 Reseat all the installed output options on the
printer.
3 Clear obstructions along the paper path.
4 Make sure that the sensors (pass through) are
free from obstructions.
5 Close the rear door properly.
If the problem remains, then go to “Sensor (finisher
pass through) jam service check” on page 192.
451.03 The media fed did not reach the finisher/offset
stacker sensor (pass through).
451.05 The media while feeding remains detected by the
finisher/offset stacker sensor (pass through).
451.09 Never received Page In Output from the
finisher/offset stacker
451.10 Invalid Page ID returned by the finisher/offset stacker
451.41 Finisher/offset stacker main/interface motor stalled
451.42 Finisher/offset stacker main/interface motor did not
reach the required speed.
451.43 Took too long to ramp up main/interface motor in the
finisher/offset stacker
452.73 Finisher/offset stacker left tamper failed to leave its
home position
1 POR the printer.
2 Reseat all the installed output options on the
printer.
3 Clear obstructions along the paper path.
4 Make sure that the sensors (pass through) are
free from obstructions.
5 Close the rear door properly.
If the problem remains, then go to “Finisher left
tamper jam service check” on page 194.
452.74 Finisher/offset stacker left tamper failed to reach its
home position
453.75 Finisher/offset stacker right tamper failed to leave its
home position
1 POR the printer.
2 Reseat all the installed output options on the
printer.
3 Clear obstructions along the paper path.
4 Make sure that the sensors (pass through) are
free from obstructions.
5 Close the rear door properly.
If the problem remains, then go to “Finisher right
tamper jam service check” on page 195.
453.76 Finisher/offset stacker right tamper failed to reach its
home position
7463
Diagnostic information
185
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