ADF and scanner error messages (84x) ..........................................................................................................133
Flatbed scanner and ADF communications failure service check ................................................................... 134
Flatbed scanner home position error service check ....................................................................................... 135
ADF elevator tray home position error service check.....................................................................................136
ADF elevator tray motor stalled error service check ......................................................................................137
ADF elevator tray motor time-out error service check...................................................................................137
Flatbed scanner CCD initialization error service check ...................................................................................139
ADF scanner CCD initialization error service check ........................................................................................ 139
Firmware and/or system electronics errors (900-999.99)....................................................................139
9xx error messages .........................................................................................................................................140
Communication failure with flatbed scanner and ADF ...................................................................................143
System software error service check ..............................................................................................................143
NVRAM mismatch failure service check .........................................................................................................147
Input/output option hardware errors...................................................................................................149
3xx error messages (300‑399.99) ................................................................................................................... 149
250/550-sheet transport motor failure service check....................................................................................153
250/550-sheet media feeder failure service check ........................................................................................154
250/550-sheet controller board failure service check.................................................................................... 156
HCIT lift drive motor failure service check......................................................................................................157
HCIT lift plate failure service check.................................................................................................................159
HCIT transport motor failure service check ....................................................................................................161
Mailbox failure service check..........................................................................................................................163
Input/output option paper jam errors..................................................................................................164
Input option jam error messages (242‑245.99) .............................................................................................. 164
250/550-sheet media tray option jam service check...................................................................................... 176
HCIT jam service check ................................................................................................................................... 178
HCIT source jam service check........................................................................................................................ 181
4xx error messages (400‑499.99) ................................................................................................................... 183
Sensor (mailbox pass through) jam service check ..........................................................................................188
Mailbox diverter jam service check ................................................................................................................190
Sensor (finisher pass through) jam service check...........................................................................................192
Finisher left tamper jam service check ........................................................................................................... 194
Finisher right tamper jam service check .........................................................................................................195
Finisher ejector jam service check .................................................................................................................. 196
Finisher diverter jam service check ................................................................................................................197
Finisher paddle jam service check .................................................................................................................. 198
Finisher tray holder jam service check ........................................................................................................... 199
Stapler carriage jam service check.................................................................................................................. 200
Sensor (media in stapler) jam service check................................................................................................... 201
Symptoms..............................................................................................................................................202
Base printer symptoms...................................................................................................................................203
Network service check.................................................................................................................................... 203
Dead machine service check........................................................................................................................... 205
ADF/scanner symptoms..................................................................................................................................206
7463
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