Envelope feeder area jam service check
Action Yes No
Step 1
Remove the envelope feeder.
Does the problem remain?
Go to step 2. Problem is solved.
Step 2
Remove all media present in media path.
Does the problem remain?
Go to step 3. Problem is solved.
Step 3
Properly reinstall media.
Does the problem remain?
Go to step 4. Problem is solved.
Step 4
Remove obstructions in the media path.
Does the problem remain?
Go to step 5. Problem is solved.
Step 5
Check the sensor (input) for damage, and if necessary, replace the
sensor (input). See
“Sensor (input) removal ” on page 296.
Does the problem remain?
Go to step 6. Problem is solved.
Step 6
Check if the display on the operator panel changes every time the
sensing area of the above sensor is interrupted or blocked.
a Enter the diagnostic mode.
b Select Base sensor test.
c Observe the line item “input.”
If necessary, then replace the sensor (input).
Does the problem remain?
Go to step 7. Problem is solved.
Step 7
Check the above sensor for proper connection, and if necessary,
replace the connection.
Does the problem remain?
Contact next level of
support.
Problem is solved.
4062
Diagnostic information
134