Sensor (output pass through and mailbox empty) static jam service check
Action Yes No
Step 1
Remove any prestaged or jammed media from the media path.
Does the problem remain?
Go to step 2. Problem is solved.
Step 2
Check if the display on the operator panel changes every time the
sensing areas of the sensor (output pass through) is interrupted or
blocked.
a Enter Diagnostic mode.
b Select Output bin tests.
c Select Sensor test.
d Select Output bin x
e Observe the line item “passthru.”
If necessary, replace the connection or the sensor (output pass
through). Go to
“Sensor (high capacity stacker pass through)
removal” on page 399, “Sensor (5-bin mailbox pass through)
removal” on page 348, “Sensor (output expander pass through)
removal” on page 428.
Does the problem remain?
Go to step 3. Problem is solved.
Step 3
Perform a print test using the output option.
Does the problem remain?
Go to step 4. Problem is solved.
Step 4
Check if the display on the operator panel changes every time the
sensing areas of the sensor (mailbox empty) is interrupted or
blocked.
a Enter Diagnostic mode.
b Select Output bin tests.
c Select Sensor test.
d Select Output bin x
e Observe the line item “passthru.”
If necessary, replace the connection or the sensor (output pass
through). Go to
“Sensor (5-bin mailbox media bin empty)
removal” on page 350.
Does the problem remain?
Go to step 5. Problem is solved.
Step 5
Perform a print test using the mailbox.
Does the problem remain?
Contact next level of
support.
Problem is solved.
4062
Diagnostic information
141
To Next Page
Loading...
