Left tamper does not leave home position failure (oset stacker) service check
Action Yes No
Step 1
Check all the connections on the output option controller card, and
if necessary, replace the connections.
Does the problem remain?
Go to step 2. Problem is solved.
Step 2
Check the tamper drive belt for damage, and if necessary, replace
the tamper drive belt.
Does the problem remain?
Go to step 3. Problem is solved.
Step 3
Check the left tamper motor assembly for damage, and if
necessary, replace the left tamper motor assembly. Go to
“SFP
stapler assembly tamper drive motor assembly removal” on
page 439.
Does the problem remain?
Go to step 4. Problem is solved.
Step 4
Check the sensor (tamper HP), and if necessary, replace the sensor.
Go to
“Sensor (SFP stapler assembly tamper HP left and right)
removal” on page 444.
Does the problem remain?
Go to step 5. Problem is solved.
Step 5
Replace the output option.
Does the problem remain?
Contact next level of
support.
Problem is solved.
Sensor (mailbox empty) lingering jam service check
Action Yes No
Step 1
Remove, and then reinstall the output option.
Does the problem remain?
Go to step 2. Problem is solved.
Step 2
Remove obtructions between the sensor (mailbox empty) and the
media bin in the media path.
Does the problem remain?
Go to step 3. Problem is solved.
4062
Diagnostic information
142