Action Yes No
Step 3
Check if the display on the operator panel changes every time the
sensing areas of the sensor (mailbox empty) is interrupted or
blocked.
a Enter Diagnostic mode.
b Select Output bin tests.
c Select Sensor test.
d Select Output bin x
e Observe the line item “passthru.”
If necessary, replace the connection or the sensor (output pass
through). Go to
“Sensor (5-bin mailbox media bin empty)
removal” on page 350.
Does the problem remain?
Go to step 4. Problem is solved.
Step 4
Perform a print test using the output option.
Does the problem remain?
Contact next level of
support.
Problem is solved.
Sensor (mailbox empty) late jam service check
Action Yes No
Step 1
Remove, and then reinstall the output option.
Does the problem remain?
Go to step 2. Problem is solved.
Step 2
Remove obstructions in the media path between the base machine
and the output option.
Does the problem remain?
Go to step 3. Problem is solved.
4062
Diagnostic information
143