Transport motor encoder not detected (staple finisher) service check
Action Yes No
Step 1
Check all connections on the staple finisher controller card for
damage. If necessary, replace the connections.
Does the problem remain?
Go to step 2. Problem is solved.
Step 2
Check the staple finisher for damage. If necessary, replace the
finisher.
Does the problem remain?
Contact next level of
support.
Problem is solved.
Sensor (self priming) late failure (staple finisher) service check
Action Yes No
Step 1
Check all connections on the staple finisher controller card and the
stapler assembly for damage. If necessary, replace the
connections.
Does the problem remain?
Go to step 2. Problem is solved.
Step 2
Check if you can remove the staple cartridge.
Can you remove it?
Go to step 3. Go to step 5.
Step 3
Remove the staple cartridge and then check it for jammed staples.
If necessary, remove the jammed staples.
Does the problem remain?
Go to step 4. Problem is solved.
Step 4
Do the following:
a Remove the stapler assembly. Go to “SFP stapler assembly
rear door assembly removal” on page 431.
b Manually rotate the drive gears, and then reset the stapler.
c Remove all jammed staples.
d Reinstall the stapler assembly.
Does the problem remain?
Go to step 5. Problem is solved.
4062
Diagnostic information
154