Action Yes No
Step 10
Remove obstructions in the aligner assembly.
Does the problem remain?
Go to step 11. Problem is solved.
Step 11
Perform a print test.
Does the problem remain?
Contact next level of
support.
Problem is solved.
Sensor (input) early jam service check
Action Yes No
Step 1
Fan the media, ensure the media is properly installed, and check
the paper path for obstructions.
Does the problem remain?
Go to step 2. Problem is solved.
Step 2
Make sure that media originated from the MPF.
Go to step 3. Problem is solved.
Step 3
Clean or replace the MPF pick roll assembly. See
“MPF pick roll
assembly removal” on page 301.
Does the problem remain?
Go to step 4. Problem is solved.
Step 4
Perform a MPF print test and check the MPF pick solenoid for
proper operation. If necessary, replace the MPF pick solenoid. See
“MPF pick solenoid assembly removal” on page 275.
Does the problem remain?
Go to step 5. Problem is solved.
Step 5
Check the MPF lift plate assembly for damage. If necessary,
replace the MPF lift plate assembly. See
“MPF lift plate assembly
removal” on page 300.
Does the problem remain?
Go to step 6. Problem is solved.
Step 6
Remove and properly reinstall the media.
Does the problem remain?
Go to step 7. Problem is solved.
4062
Diagnostic information
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