Action Yes No
Step 19
Check the sensor (input) for proper operation.
a Enter the diagnostic mode.
b Select Base sensor test.
c Observe the line item “input.”
Does the problem remain?
Go to step 20. Problem is solved.
Step 20
Check the above sensor for proper connection. If necessary,
replace the connection or sensor (input). See
“Sensor (input)
removal ” on page 296.
Does the problem remain?
Go to step 21. Problem is solved.
Step 21
Perform a print test and check the pick arm assembly. If necessary,
replace the pick arm assembly. See
“Pick arm assembly removal”
on page 320.
Does the problem remain?
Go to step 22. Problem is solved.
Step 22
Perform a print test and check the main motor assembly. If
necessary, replace the main drive motor assembly. See
“Output
cover assembly removal” on page 333
Does the problem remain?
Go to step 23. Problem is solved.
Step 23
Perform a print test.
Does the problem remain?
Contact next level of
support.
Problem solved.
4062
Diagnostic information
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