Action Yes No
Step 7
Check if the display on the operator panel changes every time the
sensing area of the sensor (narrow media) is interrupted or
blocked?
a Enter the diagnostic mode.
b Select Base sensor tests.
c Observe the line item “input.”
If necessary, replace the sensor.
Does the problem remain?
Go to step 8. Problem is solved.
Step 8
Check the above sensor for proper connection, and if necessary,
replace the connection.
Does the problem remain?
Go to step 9. Problem is solved.
Step 9
Remove obstructions in the aligner assembly.
Does the problem remain?
Go to step 10. Problem is solved.
Step 10
Check the transfer roll assembly for damage, and if necessary,
replace the transfer roll assembly. Go to
“Transfer roll assembly
removal” on page 314.
Does the problem remain?
Go to step 11. Problem is solved.
Step 11
Perform a print test and check if the media is transported and able
to reach the sensor (fuser output). If necessary, replace the main
drive motor assembly. Go to
“Output cover assembly removal”
on page 333.
Does the problem remain?
Go to step 12. Problem is solved.
Step 12
Perform a print test.
Does the problem remain?
Contact next level of
support.
Problem is solved.
4062
Diagnostic information
74
To Next Page
Loading...
