Action Yes No
Step 4
Replace the printhead. See
“T650 printhead assembly removal”
on page 334 or “T652, T654, and T656 printhead assembly
removal” on page 336.
Does the problem remain?
Go to step 5. Problem is solved.
Step 5
Replace the system card. See
“System card assembly removal”
on page 283.
Does the problem remain?
Contact next level of
support.
Problem is solved.
Sensor (narrow media) late jam service check
Action Yes No
Step 1
Check the fuser wiper cover assembly for missing parts or damage,
such as cracks. If necessary, replace the fuser wiper cover
assembly. See
“Fuser wiper cover assembly removal” on
page 332.
Does the problem remain?
Go to step 2. Problem is solved.
Step 2
Replace the media in all trays or change the media size setup.
Does the problem remain?
Go to step 3. Problem is solved.
Step 3
Remove and properly reinstall the media in all trays.
Does the problem remain?
Go to step 4. Problem is solved.
Step 4
Check the fuser unit assembly for damage and life expiration. If
necessary, replace the fuser unit assembly. Go to
“Fuser unit
assembly removal” on page 331.
Does the problem remain?
Go to step 5. Problem is solved.
Step 5
Remove obstructions in the fuser unit assembly.
Does the problem remain?
Go to step 6. Problem is solved.
Step 6
Remove any prestaged or jammed media.
Does the problem remain?
Go to step 7. Problem is solved.
4062
Diagnostic information
73