Sensor (fuser output) lingering jam service check
Action Yes No
Step 1
Check the fuser wiper cover assembly for missing parts or damage,
such as cracks. If necessary, replace the fuser wiper cover
assembly. See
“Fuser wiper cover assembly removal” on
page 332.
Does the problem remain?
Go to step 2. Problem is solved.
Step 2
Check the media size setup and tray guides for all media trays. If
necessary, replace the media, or change the media size setup.
Does the problem remain?
Go to step 3. Problem is solved.
Step 3
Remove and properly reinstall the media in all the trays.
Does the problem remain?
Go to step 4. Problem is solved.
Step 4
Open, then properly close the door assembly, rear.
Does the problem remain?
Go to step 5. Problem is solved.
Step 5
Check the fuser unit assembly for damage and life expiration. If
necessary, replace the fuser unit assembly. See
“Fuser unit
assembly removal” on page 331.
Does the problem remain?
Go to step 6. Problem is solved.
Step 6
Check the sensor (fuser output) for proper operation.
a Enter the diagnostic mode.
b Select Base sensor tests.
c Observe the line item “output.”
Does the display on the operator panel change every time the
sensing area of the above sensor is interrupted or blocked?
Go to step 7. Go to step 7.
Step 7
Check the above sensor for proper connection. If necessary,
replace the connection.
Does the problem remain?
Go to step 8. Problem is solved.
4062
Diagnostic information
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