Action Yes No
Step 8
Check the redrive assembly for damage. If necessary, replace the
redrive assembly. See
“Redrive assembly removal” on page
331.
Does the problem remain?
Go to step 9. Problem is solved.
Step 9
Perform a print test and check the redrive motor assembly for
proper operation. If necessary, replace the redrive motor assembly.
See
“T652, T654, and T656 redrive motor assembly removal”
on page 338.
Does the above component operate properly?
Go to step 10. Problem is solved.
Step 10
Perform a print test.
Does the problem remain?
Contact next level of
support.
Problem is solved.
Sensor (fuser output) static jam service check
Action Yes No
Step 1
Check the fuser wiper cover assembly for missing parts or damage,
such as cracks. If necessary, replace the fuser wiper cover
assembly. See
“Fuser wiper cover assembly removal” on
page 332.
Does the problem remain?
Go to step 2. Problem is solved.
Step 2
Remove any prestaged or jammed media.
Does the problem remain?
Go to step 3. Problem is solved.
Step 3
Check the sensor (fuser output) for proper operation.
a Enter the diagnostic mode.
b Select Base sensor tests.
c Observe the line item “input.”
Does the display on the operator panel change every time the
sensing area of the above sensor is interrupted or blocked?
Go to step 4. Go to step 4.
4062
Diagnostic information
90
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