Sensor (pass through) late jam service check
Action Yes No
Step 1
Replace the media, or change the media size setup in all the trays.
Does the problem remain?
Go to step 2. Problem is solved.
Step 2
Remove any excess media from the trays.
Does the problem remain?
Go to step 3. Problem is solved.
Step 3
Replace the damaged media with new media.
Does the problem remain?
Go to step 4. Problem is solved.
Step 4
Remove obstructions in the media tray pass-thru areas.
Does the problem remain?
Go to step 5. Problem is solved.
Step 5
Check the two pick roll assemblies in the media tray being picked
from. If necessary, clean or replace the pick roll assemblies. See
“Pick roll assembly removal” on page 322.
Does the problem remain?
Go to step 6. Problem is solved.
Step 6
Check if the display on the operator panel changes every time the
sensing area of the media tray sensor (pass through) is interrupted
or blocked.
a Enter the diagnostic mode.
b Select Input tray tests.
c Select Sensor test.
d Select the appropriate tray number.
e Observe the line item “pass through” for the appropriate media
tray.
If necessary, replace the connection or the sensor (pass-thru). See
“250-sheet tray controller card assembly removal” on
page 362.
Does the problem remain?
Go to step 7. Problem is solved.
4062
Diagnostic information
98
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