Voice Response System (VRS)
388 Features Aspila EX Software Manual
to or erase VRS messages.
•31-02-01 : Internal Paging Group Assignment - Internal Paging Group Number
When using Park and Page, assign extensions to Internal Paging Zones. An extension must be
assigned to a 2-digit zone in order to access any of the 2-digit zones (Internal Page Zones 0, 1-
9, 00, 01-64).
•31-04-01 : External Paging Zone Group
When using Park and Page, assign each External Paging Zone (1-9) to an External Paging Group
(1-8) used for accessing the zone.
•31-07-01 : Combined Paging Assignments
When using Park and Page, aor each External Paging Zone (1-9 and 0 for All Call), assign a
corresponding Internal Zone for Combined Paging.
•40-08-01 : Voice Prompt Language Assignment for Mailboxes
Select the language to be used for the mailboxes (default=1, English). Although the system
allows this option to be changed in programming, the language will only change if the
DSPDB has the firmware which provides the newly selected language.
•40-10-01 : Voice Announcement Service Option - VAU Fixed Message
Enable (1) or disable (0) the system’s ability to play the fixed VRS messages (such as “You
have a message.”).
•40-10-02 : Voice Announcement Service Option - General Message Number
Enter the number of the VRS message you want to use for the General Message (01-48). The
message you select should not be used as a VRS message.
•40-10-03 : Voice Announcement Service Option - VRS No Answer Destination
When all VRS ports are busy, incoming DILs and DISA calls wait for the VRS No-Answer
Time (Program 40-10-04) and then ring the VRS No Answer Destination Ring Group.
•40-10-04 : Voice Announcement Service Option - VRS No-Answer Time
If an extension has Personal Greeting enabled and all VRS ports are busy, a DIL or DISA call
to the extension will wait this interval for a VRS port to become free. If a VRS port is still not
available, the call will ring the VRS No Answer Destination set in Program 40-10-03.
•40-10-05 : Voice Announcement Service Option - Park and Page Repeat Timer
If a Park and Page is not picked up within this interval, the Paging announcement repeats.
•40-11-01 : Pre-Amble Message Assignment
For each trunk that should have the 900 Preamble option, enter the number of the VRS mes-
sage (1-48) that is your recorded preamble message. Enter 0 for no preamble.
Related Features
Voice Maiil
Park and Page and Personal Greeting can also be programmed in the VRS.
To Next Page
Loading...
