Home
Neopost
Digital Mailing system
IS-5000
Neopost IS-5000 User Manual
4
of 1
of 1 rating
319 pages
Give review
Manual
Specs
To Next Page
To Next Page
To Previous Page
To Previous Page
Loading...
Running Mail
50
3
2
Type the number of labels to
print.
3
If necessary, to change the label d
ispenser you want to use
(if a second label disp
en
ser is installed), press
Print on ...
.
4
Press
to start printing.
OMEGA1_US.book Page 50 Vendred
i, 1. octob
re 2010 10:46 10
56
58
Table of Contents
Table of Contents
4
1 Read this First
8
What You will Find in this Manual
10
Safety Requirements
12
2 Mailing System Overview
14
Mailing System Components
16
Control Panel
19
Operator Controls
25
System Power Management
29
How to Turn the System ON/OFF
29
How to Switch between 'Sleep' and 'Wake' Modes
30
How to Start / Stop the Motors
31
3 Running Mail
34
Processing Mail Guidelines
36
Standard Setup
37
How to Sort Mail by Type
40
How to Log in and Start a Work Session
41
Enhancing and Modifying the Stamp
43
Settings Sequence for Postage
46
Changing Accounts
48
How to Reset the Item Counter
48
How to Select the Sealing Mode
49
Running Mail
50
Steps to Run Mail in Dynamic Weighing Modes
51
Running Mail in Standard Weighing Mode
52
Steps to Run Mail in Differential Weighing Modes
54
Running Mail in Manual Weigh Modes
56
Running Special Mail Types
58
Re-Dating Mail
58
Correcting the Postage Amount
60
Steps to Set up Permit Mail Printing
62
Steps to Run Permit Mail
64
How to Process Incoming 'Received' Mail
65
How to Process Mail Without Printing
67
How to Count Mail Pieces Using Weighing Platform
68
Detailed Steps to Run Mail
69
How to Change the Print Mode
69
How to Select a Rate
71
How to Enter Postage Manually
73
How to Change the Weighing Mode
77
How to Enter Weight Manually
78
Entering Weight Manually
78
How to Reset the Item Counter
79
How to Select a Permit
80
How to Display the Imprint Settings Screen
81
How to Add (or Cancel) a Text to the Stamp
82
How to Add (or Cancel) an Ad Slogan on the Stamp
83
How to Apply (or Cancel) a Print Offset
84
How to Change the Date on the Stamp
85
How to Use an Imprint Memory
87
How to Use the Feeder
89
How to Select a Sealing Mode
91
How to Adjust the Moisture Level for Sealing
92
How to Fill the Internal Label Dispenser
93
How to Print Using the Remote Label Dispenser
94
4 Postage and Funds Management
96
Overview
98
Managing Funds
99
How to Load Funds
99
How to Check the Funds
101
Unlocking the PSD
102
How to Unlock the PSD (Postal Inspection)
102
5 Account Management and Access Control
104
Introducing the 'Account Modes
106
Implementing an 'Account Mode
109
How to Display the 'Account Mode' Management Menu
110
How to Change Mode to 'No Account
111
How to Change Mode to 'No Account with Access Control
112
How to Change the Shared System PIN Code
113
How to Set up to 'Accounts' Mode
114
How to Set up to 'Accounts with Access Control' Mode
116
How to Activate 'Remote Account Management' Mode
118
Managing Accounts
120
How to Display the List of Accounts and Groups
121
How to Create a Group
122
How to View/Edit a Group or a Subgroup
123
How to Activate / Deactivate a Group
124
How to Delete a Group or Subgroup
124
How to Create an Account
125
Managing Accounts
125
How to View / Edit Account Parameters
127
How to Activate / Deactivate an Account
128
How to Delete an Account
128
How to Export the Account List
129
How to Import Accounts
130
Managing Operator PIN Codes
131
How to Display the Operator List
132
How to Create an Operator
133
How to Modify an Operator
134
How to Assign Accounts to an Operator
135
How to Unassign Accounts to an Operator
136
How to Activate / Deactivate an Operator
136
How to Delete an Operator
136
Advanced Reporting Functions
137
How to Activate/Deactivate the Budget and Surcharge Function
139
How to Modify Period or Start Day of Budgets
139
6 Reports
142
Reports Overview
144
Generating Reports
146
How to Generate a Report as a User
146
How to Generate a Report as Supervisor
146
Operational Presort Report
148
How to Activate / Deactivate the Operational Presort Report
148
Counter Data Reports
149
How to Generate a Batch Data Report
150
How to Generate an Incoming Mail Batch Data Report
151
Postage Data Reports
152
How to Generate a Daily Usage Report
153
How to Generate a Monthly Usage Report
154
How to Generate a Permit Report, and Historic Reports
155
How to Display the Operational Presort Report and Historic
157
Funds Data Reports
158
How to Generate Funds Summary Report
159
How to Generate Refill Operation Report
160
Account Data Reports
161
How to Generate the Account List Report
162
How to Generate Single Account Report
164
How to Generate Multi Account Report
166
How to Generate the Operator Report
167
System Data Reports
168
How to Generate a Machine Configuration Report
168
How to Generate a Base Events Report
169
How to Generate a PSD Events Report
170
How to Generate a IP Configuration Report
171
How to Generate a Proxy Configuration Report
172
Advanced Reporting
173
How to Generate a Budget Consumption Report
174
How to Generate an Operator Activity Report
175
How to Generate a Machine Activity Report
176
How to Generate a Product Code Report
177
7 Online Services
178
Imeter Applications Overview
180
Connecting to Online Services
181
How to Call Online Services Manually
182
How to Test the Connection to Online Services
183
Uploading Statistics
184
How to Upload Report Data to the Online Services Server
184
System Online Services
185
Econfirmation Services
186
The Process in Your Mailroom
189
How to Process Econfirmation Items Using the WP
190
How to Display Econf Record List and Details
191
How to Modify an Econf Record Status
192
8 Configuring the System
194
Settings Overview
196
Logging in / out as the Supervisor
197
How to Log in as Supervisor
197
How to Exit the Supervisor Mode
198
Postage Default Settings
199
How to Change the Default Rate
199
How to Change the Default Permit
200
How to Activate/De-Activate 'Auto Weight Detection
201
How to Change the Default Weighing Type
202
How to Set the Automatic Date Advance Feature
203
How to Activate / Deactivate Fractional Postage
204
Printing Default Settings
205
How to Change the Default Text
205
How to Change the Default Ad Slogan
206
How to Set the Default Printing Offset
206
How to Select the Default Label Printer
207
Imprint Memories
208
How to Create an Imprint Memory
209
How to Edit / Modify an Imprint Memory
209
How to Delete an Imprint Memory
210
Postage Warning Settings
211
How to Set the High-Value Warning Amount
211
How to Set the Low-Funds Threshold
211
How to Set/Cancel a Funding Code
212
Funding Pin Code
212
Sealer Default Settings
213
How to Set the Default Sealing State
213
Sealing Default Mode
213
How to Set the Default Moistening Level
214
Weighing Devices Settings
215
How to Refresh Weight (WP)
215
How to Set to Zero the Weighing Platform
215
How to Tare the Weighing Platform
216
How to Zero the Weighing Platform
216
How to Activate the High Accuracy Mode
217
How to Change the GEO Code
218
How to Activate the Automatic Weight Detection on the WP
221
How to De-Activate the Automatic Weight Detection on the WP
221
Adjusting Display and Sounds
222
How to Change the Display Language
222
How to Change the Display Language by Default
222
How to Adjust the Display Brightness
223
How to Change the Display Brightness by Default
223
How to Change the Beeps by Default
224
How to Enable / Disable the Beeps
224
How to Activate the Quiet Mode
225
How to Set the Default System Quiet Mode
225
How to Adjust the Time-Outs
226
Other System Settings
226
System Time-Outs
226
How to Set Default Time-Outs
227
How to Check/Adjust the Machine Time and Date
228
Remote Label Dispenser
229
How to Set the RLD Status
230
How to Print with RLD by Default
231
How to Display the RLD Battery Level
232
How to Change the RLD Battery
232
How to Test the RLD
233
How to Change the Label Roll
233
Connection Settings
235
How to Set the Postal/Online Services Connection
235
How to Set LAN Parameters
236
How to Set the Modem Parameters
237
Connecting a PC
238
Inserter Mode
239
How to Activate the Inserter Mechanical Connection
239
How to Set the Inserter Mechanical Connection as Default
239
Changing Motorized Conveyor Stacker Positions
240
How to Install the Motorized Conveyor Stacker in Line (0°)
240
How to Install the Motorized Conveyor Stacker at +90
242
9 Options and Updates
244
Overview
246
How to Access the Options and Updates Menu
246
How to Read Messages as a User
247
How to Read Messages as a Supervisor
247
How to Clean Your Mailbox
247
Using the Mailbox
247
Managing Optional Features
248
How to Display Options
248
How to Load/Activate New Options
249
Managing Custom Text Messages
250
How to Display the List of Text Messages
250
How to Add a New Text Message
250
How to Modify or Delete a Text Message
251
Managing Imprint Ad Slogans
252
How to Display the List of Ad Slogans
252
How to Modify or Delete an Ad Slogan
253
How to Download New Ad Slogans
253
Managing Postal Rates
254
How to Display the List of Postal Rates
254
How to Download New Postal Rates
254
Managing Permit Mail
255
How to Display the List of Permits
255
How to Add or Delete Permits
256
Updating System Software
257
How to Update the System Software
257
10 Maintenance
260
Maintaining the Ink System
262
How to Display Ink Tank Data (User)
263
How to Display Ink Tank Data (Supervisor)
264
How to Change the Ink Tank
265
How to Display Printhead Information
266
How to Test the Printing Quality
267
How to Clean the Printing Heads Automatically
268
Maintaining the Sealer Water Network
269
How to Fill the Sealer Bottle
269
How to Clean the Water Filter
270
Cleaning the Mail Path
271
How to Clean the Moistening Ramp (Sealer)
272
How to Clean the Accessory Belts and Rollers
274
How to Clean the Mail Path Sensors
274
Touchscreen Calibration
275
How to Calibrate the Touchscreen
275
Maintenance Processes
276
How to Run Update Registration
277
11 Troubleshooting
278
Envelopes Stoppages and Jams
280
How to Clear Jammed Mail in the Print Base
281
How to Clear Mail Jammed in the Feeder
282
How to Clear Mail Stalled in the Dynamic Weighing Module
283
Label Stoppages and Jams
284
How to Clear a Label Jammed in the Base
284
Weighing Problems
286
Diagnostics and System Data
287
How to Access the Diagnostics
288
How to Display the Hardware Data
289
How to Display the Software Data
289
System Data
289
How to Display the Events Lists
290
How to Display the Machine Counters
290
12 System Specifications
292
General Specifications
294
System Connections
295
System Connectors
298
Mail Specifications
302
Operating Specifications
304
Environmental Conditions
305
Menu Reference
306
Other manuals for Neopost IS-5000
Operator's Manual
298 pages
Installation Guide
12 pages
Ppi Installation
4 pages
4
Based on 1 rating
Ask a question
Give review
Questions and Answers:
Need help?
Do you have a question about the Neopost IS-5000 and is the answer not in the manual?
Ask a question
Neopost IS-5000 Specifications
General
Brand
Neopost
Model
IS-5000
Category
Digital Mailing system
Language
English
Related product manuals
Neopost IS-350
216 pages
Neopost IS-330
216 pages
Neopost IS-480
302 pages
Neopost IJ 80
143 pages
Neopost IN-600 Series
252 pages