Troubleshooting
279
11
Weighing Problems
Problem : The Weighing Platform or Dynamic Weighing
Module does not Weigh Properly
The Base does not seem to display a correct weight. You have to check the weighing
device (Weighing Platform or Dynamic Weighing Module) as follows.
11.3 Weighing Problems
Possible cause Action
The weighing device is not
selected.
See the weighing type selection procedures in
Selecting a Weighing Mode
p.67.
There are vibrations or air
drafts in the weighing area.
Use a solid and steady table:
• Away from any door
• Away from any fan.
Something is touching or lying
on the weighing platform.
Clear the weighing area and re-zero the weigh-
ing platform (see
Weighing Devices Settings
p.208).
The weighing platform zero is
not correct.
See the weighing platform zeroing procedures in
Weighing Devices Settings
p.208
Weight too heavy for current
rate (you have placed a pack-
age on the platform that is too
heavy for the rate selected).
1Press [OK] to clear the error message.
2 Press the [Rate] key and select a rate class
that can accommodate the weight of the
package. Example: select
Priority if
the rate you had been using was first class.
3 Press lightly on the weighing platform to es-
tablish the weight and postage with the new
rate.
Weight on platform exceeds
capacity defined in Weighing
Platform.
1 Remove the package and if possible, weigh
it on another scale.
2 Use Manual Weight Entry mode to enter the
weight and determine the postage.
To avoid weighing errors, be sure the weighing platform is clear
when starting the machine.
OMEGA1_US.book Page 279 Vendredi, 1. octobre 2010 10:46 10
To Next Page
Loading...
Need help?
General
