ML2437A/38A OM/PM PN: 10585-00001 Rev. P A-1
Appendix A — Technical Support
A-1 Getting Support
Whilst every effort has been made to ensure the quality and reliability of this product, there
may be times when operation difficulties are experienced and technical support is required.
Technical support can be obtained from your local sales and service center by visiting
http://www.anritsu.com/contact.asp
Be prepared to supply the following information:
• Product model
• Power meter serial number
• Sensor model
• Sensor serial number
• Firmware version
• DSP and FPGA sub version
• Description of the problem
• List of error messages
• Description of steps required to reproduce the problem
• Actions already taken to correct the problem
Every effort will be made to ensure that you are contacted within one working day.
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