Chapter 12 Troubleshooting
12-19
1
12.3 System Trouble Diagnosis through System Error
Codes
When the ERR indicator of DVP-15MC series motion controller blinks or is always ON, users can get to
know the cause of an error and shoot the trouble through selecting menu Device > Diagnosis
Information… in the CANopen Builder software of version 6.0 or above.
Explanation Correction
1000 4096 Internal RAM detection failed
Contact local technicians if the error still exists
after repower on.
1001 4097 Internal Flash detection failed
1002 4098
The extension port detection
failed
1003 4099 Internal voltage is abnormal (LV) Adjust input voltage to 24V at the power port.
1004 4100 Flash initializing failed
Contact local technicians if the error still exists
after repower on.
1005 4101 Flash ID detection failed.
1007 4103
The access to flash failed in the
Ethernet area.
Contact local technicians if the problem still
exists after re-downloading the program and
restoring the setting to the factory setting.
1008 4104
The access to flash failed in the
extension area.
1009 4105
The access to flash failed in the
program area.
100A 4106
The access to flash failed in the
motion area.
100B 4107
The access to flash failed in the
100C 4108
The access to flash failed in the
CANopen communication.
100D 4109
The access to flash failed in the
hardware configuration.
100E 4110
The access to flash failed in the
CAM area.
100F 4111
The access to flash (the flash
management table) failed.
1010 4112
The access to flash (sheet 1 in
the flash management table)
1011 4113
The access to flash (sheet 2 in
the flash management table) fails.
1012 4114 The reading of flash failed.
1013 4115 The writing in flash failed.
1014 4116
The erasing of the content in flash
failed.
1015 4117
CNC file ID is out of the allowed
range
Check if the CNC file ID is larger than 64.
Update the software and redownload the
program if the error still exists after
redownloading the program.
1016 4118
The size of CNC file exceeds the
range
CNC file is too large in size. Diminish the size
and redownload the program.
1017 4119
The position of incremental
encoder 1 changes dramatically in
short time.
Check if the input of the encoder is too fast or
enlarge the resolution of the encoder.
1018 4120
The position of incremental
encoder 2 changes dramatically in
short time.
Check if the input of the encoder is too fast or
enlarge the resolution of the encoder.
1019 4121 System stack is used up.
There are too many intermediate variables in
the program. Modify the program.