FOR RESTRICTED USE only Fargo Electronics, Inc.
DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
4-7
Troubleshooting the LCD Messages (continued)
LCD Message Cause Solution
HEAD SENSOR
ERROR
The Printhead
temperature Sensor is
not functioning or is not
connected properly.
If the problem persists, call for
technical assistance.
HEAD TEMP
ERROR
The Printhead
temperature Sensor is
not functioning or the
Printhead is not cooling
properly.
If the problem persists, call for
technical assistance.
HEAD VOLTAGE
ERROR
A hardware fault has
prevented setting the
correct Printhead voltage.
A default value will be used. Call
for technical assistance.
HOPPER 1 EMPTY Card Hopper 1 has run
out of cards.
The Printer will continue printing
from Hopper 2. Refill Hopper 1
when convenient. See the
Resolving the Resolving the Card
Hopper Empty Error Message.
HOPPER 2 EMPTY Card Hopper 2 has run
out of cards.
The Printer will continue printing
from Hopper 1. Refill Hopper 2
when convenient. Resolving the
Resolving the Card Hopper
Empty Error Message.
INVALID
PASSWORD
Printing disabled at this
time.
Press CANCEL to abort this print
job and then check security
settings at host computer.
INVALID RIBBON
1
The print Ribbon installed
in the Printer does not
match the Ribbon type
set in the Printer.
Get the correct Ribbon from your
dealer. See the Resolving the
Wrong Print Ribbon Error
Message.