FOR RESTRICTED USE only Fargo Electronics, Inc.
DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
4-11
Troubleshooting the LCD Messages (continued)
LCD Message Cause Solution
RIBBON ERROR There is no Ribbon or its
identification tag cannot
be read.
Install a new Ribbon and press
RESUME to continue or CANCEL
to abort. If the problem persists,
call for technical assistance.
RIBBON
JAM/BROKEN
The print Ribbon is either
jammed or broken.
If jammed clear it according to the
steps in the Troubleshooting
section. If broken repair by taping
the Ribbon back on to the take-up
core. Press RESUME to continue
or CANCEL to abort.
RIBBON TAG
ERROR
The Ribbon identification
tag cannot be read or the
Ribbon is consumed.
Install a new Ribbon and press
RESUME to continue or CANCEL
to abort. If the problem persists,
call for technical assistance.
RIBBON TENSION The Ribbon tensions or
pretensions may be out
of range.
Check and adjust the LCD
settings. If this problem persists,
call for technical assistance.
Press RESUME to continue or
CANCEL to abort.
SELF TEST FAULT Self-test job could not be
initiated.
Reset the Printer and try again. If
this problem persists, call for
technical assistance.
SENSOR
CALIBRATED
The Ribbon Sensor has
been properly calibrated.
START PRINTING
ERROR
The Printer was unable to
begin the printing
process.
Press RESUME to retry or
CANCEL to abort. If the problem
persists, call for technical
assistance.
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