FOR RESTRICTED USE only Fargo Electronics, Inc.
DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
4-12
Troubleshooting the LCD Messages (continued)
LCD Message Cause Solution
SYSTEM FAULT Unspecified system error
detected by the Printer
Firmware.
If this problem persists, call for
technical assistance.
TEST TYPE
ERROR
Self-test job cannot be
printed with the print
media installed.
Install the correct print media and
try again.
UNABLE TO FEED
CARD
The Printer is unable to
feed a card from the Card
Hopper.
Check the following then press
RESUME to continue.
Verify the card thickness setting is
set to the thickness of your cards.
Verify the Cleaning Cartridge is
properly assembled and fully
inserted into the Printer.
Clean the in-feed rollers.
Verify your cards are within the
Printers accepted card size
range.
Be sure the cards are not sticking
together. (See the
Troubleshooting section of the
User Guide).
See Resolving the Card Feeding
Errors.
UNSPECIFIED
ERROR
Unspecified system error
detected by the Printer
Firmware.
If this problem persists, call for
technical assistance.
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