15 Problem Solving
474
Problem Solving
15
012-261
012-263
012-266
[Cause] Right Middle Tray malfunction
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the error still is not resolved,
contact our Customer Support Center.
012-264
[Cause] The Booklet Maker is not fully inserted completely into the Finisher.
[Remedy] Completely insert the Booklet Maker into the Finisher, and turn the
machine off and then on.
012-270
012-271
012-282
012-283
012-284
012-295
012-296
[Cause] Right Middle Tray malfunction
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the error still is not resolved,
contact our Customer Support Center.
012-320
012-321
012-322
012-323
012-324
012-325
012-330
012-332
012-335
[Cause] Finisher malfunction
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the error still is not resolved,
contact our Customer Support Center.
012-334
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the same message is displayed
again, contact our Customer Support Center.
012-911
[Cause] The sensor was activated because the paper being output to the finisher
was removed before the finisher tray is lowered completely into position.
Or, there is a foreign object under the finisher tray.
[Remedy] Remove any foreign object under the finisher tray. Switch off the machine
power, make sure that the touch screen is blank, and then switch on the
machine power. If the error still is not resolved, contact our Customer
Support Center.
016-210
016-211
016-212
016-213
016-214
016-215
016-216
016-217
016-218
016-219
[Cause] An error occurred in the software.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the error still is not resolved,
contact our Customer Support Center.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.