Error Code
475
Problem Solving
15
016-220
016-221
016-222
016-223
016-224
016-225
016-226
016-227
016-228
[Cause] An error occurred in the document feeder.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the error still is not resolved,
contact our Customer Support Center.
016-229
016-230
[Cause] An error occurred in the software
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the error still is not resolved,
contact our Customer Support Center.
016-231
[Cause] The Image Extension Kit may be damaged, or may not be installed
correctly.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the error still is not resolved,
contact our Customer Support Center.
016-232
[Cause] An error occurred during initialization of the high compression board.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the error still is not resolved,
contact our Customer Support Center.
016-233
[Cause] An error occurred in the software.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the error still is not resolved,
contact our Customer Support Center.
016-234
016-235
[Cause] An error occurred in the Authentication feature of the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the error still is not resolved,
contact our Customer Support Center.
016-240
[Cause] An error occurred in the document feeder.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the error still is not resolved,
contact our Customer Support Center.
016-310
[Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the same message is displayed
again, contact our Customer Support Center.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.