Troubleshooting 446
072-101 Remove the standard 250-sheet tray or the optional 250-sheet feeder, and remove the
jammed paper. Open and close the front cover.
072-215 Turn off the printer. Confirm that the optional 250-sheet feeder is correctly installed, and
turn on the printer. Contact customer support if this failure is repeated.
072-900 Remove the standard 250-sheet tray or the optional 250-sheet feeder, and remove the
jammed paper. Open and close the front cover.
072-920 Set side 2 of the sheet to the optional 250-sheet feeder.
072-921 Press the button.
075-101 Open the front cover and remove the jammed paper, and then open and close the front
cover.
075-102 Pull the jammed paper out of the SSF. Open and close the front cover.
075-920 Set side 2 of the sheet to the SSF.
075-922 Remove the paper from the SSF.
075-923 Pull the paper out of the SSF. Reload the paper in the SSF.
077-215 Turn off the printer. Confirm that the duplexer is correctly installed, and turn on the
printer. Contact customer support if this failure is repeated.
077-300 Close the front cover.
077-301 Close the side cover.
091-912 Remove the ribbon from the drum cartridge. Contact customer support if this failure is
repeated.
091-916 Open the front cover. Remove the unsupported drum cartridge, and install a supported
cartridge.
091-941 Open the side cover. Remove the used yellow cartridge, and install a new cartridge.
091-942 Open the side cover. Remove the used magenta cartridge, and install a new cartridge.
091-943 Open the side cover. Remove the used cyan cartridge, and install a new cartridge.
091-944 Open the side cover. Remove the used black cartridge, and install a new cartridge.
091-972 Open the front cover, and make sure that the drum cartridge is fully installed.
092-410 Clean the CTD sensor.
092-910
093-912 Open the side cover. Remove the used black cartridge, and install a new cartridge.
093-919 Remove and shake the yellow cartridge. Contact customer support if this failure is
repeated.
093-920 Remove and shake the magenta cartridge. Contact customer support if this failure is
repeated.
093-921 Remove and shake the cyan cartridge. Contact customer support if this failure is
repeated.
093-922 Remove and shake the black cartridge. Contact customer support if this failure is
repeated.
093-925 Turn off the printer. Confirm the black cartridge is correctly installed, and turn on the
printer. Contact customer support if this failure is repeated.
093-926 Open the side cover. Remove the unsupported black cartridge, and install a supported
cartridge.
093-950 Turn off the printer. Confirm the yellow cartridge is correctly installed, and turn on the
printer. Contact customer support if this failure is repeated.
093-951 Turn off the printer. Confirm the magenta cartridge is correctly installed, and turn on the
printer. Contact customer support if this failure is repeated.