Panther System
®
Operator’s Manual
AW-17791-001 Rev. 002 (EN)
xv
Table of Contents
Troubleshooting Over the Phone 254
Troubleshooting with PRO360° Software 254
Initiating a Remote Diagnostics Session 254
Terminating a Remote Diagnostics Session 256
Panther System Operator's Manual 256
Instrument Information 256
Instrument Info Panel 257
Module Information 257
Assay Versions 257
Silence Alarm 258
Force MTU Unload 258
Send Logs 259
Send Logs Directly to Service Support 260
Disposing of Contaminated Waste 260
Dropped Tip Inside Sample Tube 262
Resolving Barcode Issues 263
Using the Handheld Scanner for Unreadable Barcodes 263
Using the Virtual Keyboard for Unreadable Barcodes 264
Unresponsive System Shutdown 264
Replaceable Parts 265
Vacuum Trap Filter Replacement 265
Universal Fluid Caps Replacement 268
Waste Bottle O-rings Replacement 269
Appendix A. Panther System Operation Checklist 271
Appendix B. Processing Flags 272
Assay Processing Flags 272
Results Processing Flags 283
Appendix C. System Messages 290
Appendix D. Support Contact Information 398
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