Downloading Active System Health dataDownloading Active System Health data
HPE Support used the Active Health System (AHS) log file for problem resolution. The high level steps for submitting a case are:
ProcedureProcedure
1. Download an AHS Log from the server experiencing a support issue.
2. Upload the AHS Log to the Active Health System Viewer ( https://www.hpe.com/servers/AHSVhttps://www.hpe.com/servers/AHSV).
3. Review the Fault Detection Analytics for any self-repair actions/recommendations. See the AHSV User Guide for more information.
4. Create a support case using the AHSV Navigation menu. See the AHSV User Guide for more information.
More informationMore information
Downloading an Active Health System Log
Uploading an AHS log to AHSV
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