Downloading an Active Health System LogDownloading an Active Health System Log
By default, the system downloads an Active Health System Log from the previous seven days if you do not use the Range Start Date
and Range End Date fields to specify a different time period. When requested by Hewlett Packard Enterprise Support, you can copy
your stored .ahs file, and email it to your customer support representative.
ProcedureProcedure
1. From the System Utilities screen, select Embedded Applications > Active Health System Log.
2. Select Download Active Health System Log .
3. Select or enter the following.
Download Entire Log—Unless a support representative advises you to download AHS records for the life of the server, leave
this disabled (not selected). The default setting is disabled.
Range Start Date —Enter a starting date for log collection.
Range End Date—Enter an ending date for log collection.
Select File Location—Select this option to open a File Explorer screen and select the FAT16 FAT32 partition on local or virtual
writable media on which to download the AHS log.
NOTE:NOTE:
Hewlett Packard Enterprise recommends storing AHS logs on USB or HDD media. Storing logs on SD cards is not
supported.
Optional: Add your customer information, including support case number, and contact information.
4. Select Start Download.
The UEFI firmware communicates with iLO to download the requested AHS log files and package them into one .ahs file.
5. When requested by Hewlett Packard Enterprise Support, copy your stored .ahs file, and email it to your customer support
representative or use the Uploading an AHS log to AHSV task.
NOTE:NOTE:
You can also download AHS log files by selecting System Utilities > System Health > Download Active Health System
Log.
More informationMore information
Uploading an AHS log to AHSV
To Next Page
Loading...
