Error code Description Action
956.01 Processor Overtemp Replace the controller board. Go to “Controller
board removal” on page 386.
957.xx RIP card failure—ASIC failure
958.xx Controller Board NAND Failure—printer has
performed more than 100 shift and reflash operations
as a result of ECC bit corrections.
959.01 Controller verification failure of smart chip boot code Upgrade firmware. If that fails, replace the controller
board. Go to “Controller board removal” on
page 386.
959.02 Failure to authenticate Signature Verification Code
959.03 Signature Verification Code failed to authenticate a
code partition
959.04 Jump to unverified address
959.05 Unknown Boot Failure
959.20 Smart chip hardware failure Replace the controller board. Go to “Controller
board removal” on page 386.
959.21 Smart chip did not respond to command request Replace the controller board. Go to “Controller
board removal” on page 386.
959.22 Challenge Secret Failure
959.23 Smart chip self test failed during initialization
959.24 EEPROM Retention Error (Write failure)
959.25 Insufficient device space during HW prog
959.26 Incremental counter reset exceeds maximum value
959.27 Increment count failed due to maximum value limit
959.28 Invalid SP Memory Configuration
959.30 Smart chip library flagged an invalid argument(s) Replace the controller board. Go to “Controller
board removal” on page 386.
959.31 Smart chip library flagged an invalid device address
959.32 Failure to initialize physical interface
959.33 Unknown/unexpected Error
959.34 System smart chip Bus Busy Error
959.35 Transmission Error
959.36 Smart chip command is invalid due to unlocked device
status
959.37 Smart chip command is invalid due to locked device
status
959.38 Incremental counter id(s) are invalid
959.39 Invalid NV address
959.40 Invalid smart chip command Replace the controller board. Go to “Controller
board removal” on page 386.
960.xx RAM Memory Error—RAM soldered on the card is bad
961.xx RAM Memory Error—optional DRAM is bad Replace the bad memory card.
7463
Diagnostic information
141
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