Action Yes No
Step 3
Check if the display on the operator panel changes every time the
sensing area of the media tray sensor (pass through) is interrupted
or blocked.
a Enter the Diagnostic mode.
b Select Input tray tests.
c Select Sensor test.
d Select the appropriate tray number.
e Observe the line item, “pass through,” for the appropriate
media tray.
If necessary, replace the connection or the sensor. Go to
“250-
sheet tray controller card assembly removal” on page 362.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Perform a print test and check the main motor assembly if media
is properly transported through the pass through areas of the
media trays. If necessary, replace the main drive motor assembly.
Go to
“Main drive motor assembly removal” on page 274.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Perform a print test using the appropriate input tray, and if
necessary, replace the input option.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
4062
Diagnostic information
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