Sensor (stapler pass through) static jam service check
Action Yes No
Step 1
Remove any prestaged or jammed media from the media path.
Does the problem remain?
Go to step 2. Problem is solved.
Step 2
Check if the display on the operator panel changes every time the
sensing area of the sensor (stapler pass through) is interrupted or
blocked.
a Enter the diagnostic mode.
b Select Finisher test.
c Select Sensor test.
d Select pass & media.
e Observe the line item “passthru.”
If necessary, replace the connection.
Does the problem remain?
Go to step 3. Problem is solved.
Step 3
Check the stapler unit assembly for damage. If necessary, replace
the stapler unit assembly. Go to
“SFP stapler assembly stapler
unit assembly removal” on page 441.
Does the problem remain?
Go to step 4. Problem is solved.
Step 4
Perform a print test using the staple finisher.
Does the problem remain?
Go to step 5. Problem is solved.
Step 5
Check the staple finisher for damage. If necessary, replace the
finisher.
Does the problem remain?
Contact next level of
support.
Problem is solved.
4062
Diagnostic information
156
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