Event messages
Introduction
You can open the event list when you click [View events] in the Jobs tab.
Event message Troubleshoot
[Partially printed job aborted due to
reception problem (protocol error,
connection failure, spool-full)]
• Check the structure and keywords of the Océ Job Tick-
et.
• When the user panel displays the message [Job mem-
ory full], delete some jobs from the system.
• Check if the printer can be reached in the network.
[Job aborted due to reception prob-
lem (protocol error, connection fail-
ure, spool-full), nothing was printed]
• Check the structure and keywords of the Océ Job Tick-
et.
• When the user panel displays the message [Job mem-
ory full], delete some jobs from the system.
• Check if the printer can be reached in the network.
[Document could not be printed, spe-
cific TIFF/CALS mode is not suppor-
ted]
The document type is not supported by the printer (for
instance, CALS file of type 2).
• Check the list of supported document types.
[Document could not be processed,
processing was aborted]
The file is complex and the printer does not have
enough memory to process it.
• Try to print it from an application using the Océ Wide
format Printer Driver for Microsoft
®
Windows
®
.
• If the error persists, contact Océ Service.
[PS/PDF missing or invalid data in
the document, one or more pages
not correctly printed]
The Postscript or PDF file is corrupt.
• Try to print it from an application using the Océ Wide
format Printer Driver for Microsoft
®
Windows
®
.
• If the error persists, contact Océ Service.
[PS/PDF limitation, one or more pa-
ges not correctly printed]
The Postscript or PDF file causes an internal printer er-
ror.
• Try to print it from an application using the Océ Wide
format Printer Driver for Microsoft
®
Windows
®
.
• If the error persists, contact Océ Service.
[PS/PDF resource issue (memory,
disk), one or more pages not correct-
ly printed]
The Postscript or PDF file is complex and the printer
does not have enough memory to process it.
• Try to print it from an application using the Océ Wide
format Printer Driver for Microsoft
®
Windows
®
.
• If the error persists, contact Océ Service.
[PS/PDF resource or language prob-
lem, one or more pages not correctly
printed]
The Postscript or PDF file is complex or corrupt.
• Try to print it from an application using the Océ Wide
format Printer Driver for Microsoft
®
Windows
®
.
• If the error persists, contact Océ Service.
[No pages were generated when pro-
cessing the document]
The file contains some non printable pages.
• The file could be corrupt.
• The graphic commands in the file could be missing .
• The shift setting could be set to a value that causes
the image to move completely off the paper.
4
Event messages
302
Chapter 8 - Support
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